Early access · built in the open
Never wait in a queue again.
Unqueue is your personal assistant for communicating with businesses — because you deserve support that already knows you, not another round of explaining yourself. Say what you want; it does the waiting, the back-and-forth, and comes back with a real confirmation.
Early access is limited — you’ll be one of the first to never wait in a queue again.
Resolving one issue takes you 20+ minutes — and that’s if it goes well.
~12 min
just on hold, before anyone even answers
53%
have to explain the same thing to more than one agent
~30%
aren't resolved the first time — so you do it all again
Unqueue takes the whole thing off your plate. One message, and it handles the holding, the explaining, and the follow-ups for you.
Sources: Microsoft State of Global Customer Service; Invoca Buyer Experience Benchmark; SQM Group
The problem
Sarah just wasted 40 minutes she’ll never get back.
Everyone knows a different Sarah. She lives one life, but every brand she shops with only sees a tiny slice of it — so every time she reaches out, she has to start from zero and explain herself all over again.
Her sports brand
Knows she bought running shoes last month — not that she always sizes up, or what she returned last year. Every time she reaches out, she starts from zero.
Her fashion retailer
Knows this season's order — not that she's a five-year loyal customer who's returned exactly twice. To them, she's a stranger with an order number.
Her grocery delivery service
Makes her re-explain the whole story every time an order shows up short or late — the order number, what was missing, when it was supposed to arrive — as if they'd never spoken before.
Her dentist
Knows her last appointment — not that she always prefers mornings, and never Fridays.
Every brand built a system to manage you. Unqueue is the first one built to understand you.
Everyday tasks
One ask. Every kind of task.
Tap something people ask — see how it plays out
“Return this”
The return that just happens.
Wrong size, changed your mind, or it just didn't work out — Unqueue starts the return, prints the label, and confirms the refund.
The return that just happens.
Done — Unqueue took care of it:
Return · Zara
Your Zara return has been approved for the jacket. You'll receive a prepaid shipping label by email within 24 hours — print it and send the item back.
Why we’re doing this
The best customer service isn’t fast. It’s invisible.
The return that just happens. The refund you never had to ask for. That’s where we’re going — a world where you never think about customer service at all, because something is always handling it for you.
We’re not there yet, and we’re honest about that. Unqueue’s aim is to own the tasks you’d otherwise have to do yourself — and it learns from every single one it handles. The first couple of times it takes on a new kind of task, expect a bumpy ride; we take what we learn and flatten the road for next time, for you and for everyone behind you. Every early user is helping us pave more of it.
Start with one queue. End with none.
Our commitment.
We’ve spent years inside the customer service industry and seen how much brilliant technology goes into helping brands support their customers well. And yet, we’re still the ones pressing 1 for English, typing “talk to a human,” and repeating our order number for the third time — same as everyone else. That’s exactly what led us here: brands have incredible tools to manage their side of the conversation — the consumer has almost none. We don’t think that burden should be ours to carry anymore. So we’re building a personal assistant that takes on the tasks you’d otherwise have to do yourself, and learns from every single one it handles. The first time it does something new, the road can be a little bumpy; it’s smoother every time after — for you and for everyone behind you.
— The Unqueue team
Pricing.
Quick fixes use less than involved ones, and anything we can’t resolve never counts toward your usage.
Swipe to compare plans →
Free
Try Unqueue the next time a brand needs chasing. No card needed.
$0/month
Start freeRecommended
Plus
For the everyday shopper.
$29.99/month
Get PlusEverything in Free, and:
Limited seats
Max
For chores that can’t fall through. Seats are limited.
$59.99/month
Get MaxEverything in Plus, and:
FAQ.
No. You send one message describing what you want, and Unqueue does the entire back-and-forth with the brand itself. It only comes back to you if it truly needs an answer only you can give.
Be one of the first
to Unqueue.
Early access is rolling out gradually — and every early user shapes what we build next.